# Amending the Directive on alternative dispute resolution for consumer disputes

European Parliament procedure 2023/0376(COD) (COD - Ordinary legislative procedure (ex-codecision procedure), 9th term, committee IMCO / TRAN). Stage: Procedure completed. 117 committee amendments tabled by 12 Members between 2024-01-29 and 2024-01-30.

## What the amendments focus on

This dossier amends the directive on alternative dispute resolution (ADR) for consumer disputes. The amendments would make trader participation mandatory in sectors such as transport and tourism, extend the scope to third-country traders and to non-contractual matters including unfair commercial practices, require ADR contact points, allow bundling of similar cases, ensure offline access and human review of automated procedures, and require traders to explain refusals.

## Most active Members on this file

| Member | Country | Group | Amendments | Markdown |
|---|---|---|---|---|
| Katrin LANGENSIEPEN | Germany | Verts/ALE | 22 | https://amendeu.com/md/meps/197461.md |
| Antonius MANDERS | Netherlands | PPE | 22 | https://amendeu.com/md/meps/4560.md |
| Dita CHARANZOVÁ | Czechia | RE | 17 | https://amendeu.com/md/meps/124708.md |
| Adam BIELAN | Poland | ECR | 15 | https://amendeu.com/md/meps/23788.md |
| Ciarán CUFFE | Ireland | Verts/ALE | 10 | https://amendeu.com/md/meps/197654.md |
| Petar VITANOV | Bulgaria | S&D | 10 | https://amendeu.com/md/meps/197844.md |
| Ondřej KOVAŘÍK | Czechia | PfE | 6 | https://amendeu.com/md/meps/118949.md |
| Svenja HAHN | Germany | RE | 6 | https://amendeu.com/md/meps/197444.md |
| Jan-Christoph OETJEN | Germany | RE | 4 | https://amendeu.com/md/meps/197432.md |
| Andreas SCHWAB | Germany | PPE | 4 | https://amendeu.com/md/meps/28223.md |
| Stelios KOULOGLOU | Greece | GUE/NGL | 3 | https://amendeu.com/md/meps/130833.md |
| Cláudia MONTEIRO DE AGUIAR | Portugal | PPE | 2 | https://amendeu.com/md/meps/124734.md |

## Official source documents

- PE758.715: https://www.europarl.europa.eu/doceo/document/IMCO-AM-758715_EN.pdf
- PE758.755: https://www.europarl.europa.eu/doceo/document/TRAN-AM-758755_EN.pdf

Full amendment texts, votes and exports: https://amendeu.com/dossiers/2023-0376-COD · machine-readable: https://amendeu.com/data/dossiers/2023-0376-COD.json

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Source: AmendEU (amendeu.com), built from Parltrack (ODbL), European Parliament Open Data ((c) European Union) and official Parliament documents. Aggregates CC BY 4.0.
Data refreshed: 2026-07-27. Human-readable version: https://amendeu.com/dossiers/2023-0376-COD
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