Electronic communications: universal service, users' rights relating to networks and services, processing of personal data, protection of privacy, consumer protection cooperation. 'Telecoms Package'

A legislative dossier on electronic communications covering universal service, users' rights, processing of personal data, privacy and consumer protection (the Telecoms Package). The amendments address traffic management policies, transparency of tariffs and limitations to subscribers, minimum quality-of-service requirements, access to emergency services and directory enquiry services, and the role of national regulatory authorities.